#1

Is it a google ad? Choose a company that appears within the top 3 organic listings. 
The way a company achieves a high ranking organic listing is by proving trustworthiness.

#2

Is it just a mobile number? Be cautious when the means of contact is a mobile number as you are not dealing with an established company. A 1-man band holds no guarantee over longevity if you need them in the future.

#3

Check the company has been operational for at least 2 years. Increasingly pop-up snaggers try to copy what we have spent years perfecting. They often over-promise and aren't experienced.

#4

Are they qualified? Whilst you do not need to be a chartered surveyor to be a snagger, it is crucial to understand and highlight issues that fall out of building regs/tolerances. Trust a snagging company with a profile page & credentials.

#5

Are they insured? When a snagging company under-charges, it may be because they aren't paying for important overheads such as public liability insurance. 

#6

Look at an example report which they should showcase openly on the website. Avoid those that don't or if you have to register your details to get a report sent to you, as they do this to spam for your business.

#7

Are the reviews verified? Most companies today have a 3rd party platform such as Reviews.co.uk or Trustpilot where customers are prompted  to score the service after the survey. Check how long reviews have been collected.

#8

Read the Terms & Conditions before paying a penny to a company. Their terms should be openly available on their website and you should also be allowed to cancel within 24 hours.

#9

Do you pay before a date is confirmed?  Most snagging companies have followed our lead with charging just a small deposit when booking, but they often ask for this before confirming a suitable date. Get confirmation before booking.

#10

A re-inspection is not required! It is rare for us to re-inspect a property because our report is easy for a customer / site to follow and tick-off. Don't be sold into a re-inspection service / for them to chase the builder for you.