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The vast majority (approx 70%) of complaints the NHBC receive are issues with the roof. As a standard process when we are carrying out a snagging inspection on houses, we use special equipment to inspect the gutters, chimney and tiling, giving us a vantage no other snagging company can offer. The importance of properly installed ridge tiles was experienced first hand by our inspector Gareth on his own house [not new build] this week! During some adverse weather dislodged his ridge tile which fell to the ground and damaged his car severely. Below is a picture he took of his roof to show the issue of improperly secured ridge tiles. We often find shortfalls of the roof including blocked or broken gutters, broken tiling or ridge tiles improperly fixed.... Raising such issues early on your new-build house will avoid issues in the long run. 
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A Snaggers BlogHomeSnag inspectors are experts at inspecting new-build houses. This blog shares real examples to demonstrate the importance of getting your new build house or apartment snagged professionally Archives
January 2020
"I always insist that there is specific provision for snagging," says Thomas Moran, partner at law firm Speechly Bircham. "Reputable developers do this anyway, but there are all sorts in the market, some big, some small, so you need a contractual promise than within, say, a year they will come back to remedy any minor defects in the finishing." read full article here
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