New-Build Snagging Surveys | Professional Snagging Company
  • Home
  • About
    • What is Snagging?
    • Meet the Team
    • Cost of Snagging Survey
    • Why Choose us?
    • Gallery
    • Snagging Forum
    • Areas Covered
    • FAQ
    • A Snaggers Blog
    • Contact us
  • Our Services
    • Snagging Survey
    • Re-inspection
    • Borescope Inspection
    • Room Measurements
    • Full Package
    • Heat Loss Survey
    • Example Snag Reports >
      • 1-2 Bedroom Apt
      • 1-2 Bedroom House
      • 3 Bedroom House
      • 4 Bedroom House
      • 5 Bedroom House
      • 6 Bedroom House
  • Reviews
  • Book Survey

What it means to be a "5 star" construction company. Who are the best and who are worst?

16/7/2017

0 Comments

 
At HomeSnag, we are passionate about customers getting the most out of their new build house. After all, it is likely to be the biggest investment you will ever make. And yet building companies notoriously are defensive when customers request us around prior to completion.
We often get asked "who is the best / worst builder". The answer is that we could go to one large 5 star builder one day and it could be a fantastic finish, the next day on a different site by the same company and the quality is horrendous. Similarly we can go to an independent builder with only 5 houses on the site (so typically you'd think the attention to detail would be improved according to quality not quantity) but they fail to meet building regs and tolerances throughout. The quality of finish to your new build house ultimately depends on three factors:-

- The time of year
- The quality of tradesman
- The eye for detail from the site's snagging process, if carried out at all

The time of year is important because construction companies have financial deadlines they have to meet. Typically this is June and December. It is no coincidence that these months are our busiest months as a professional snagging company! They often push customers into a substandard home to reach their bonus. We went to one house last week and the customers were forced into completion, only to find no flooring laid. They had paid extras in the region of £10k and walked in to a shell.

The rating [large volume] construction companies have are according the the HBF survey. This reaches out to customers 2 months after their completion and they need customers to say they'd recommend them to a friend. Notoriously Bovis have gone down to a 2 star building rating due to most of their customers answering "NO" to this question! 
So, conversely does this mean that the quality of a 5 star builder is better? Well, this is not always the case. All of the below photographs are taken from the past few months and are all 5 star builders.

In conclusion, we believe the more adamant the builders are to not allow us in before completion, the more important it is to enforce it. It also highlights the importance to get us around as soon as possible, certainly within the 2 month timeframe the builders look to get a positive HBF survey score from you.
Snagging Pictures demonstrate: Smashed toilet, missing insulation, smashed window, damaged dormer beyond repair and isolator switches for the kitchen located in the dining room
0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

    Picture

    A Snaggers Blog

    HomeSnag inspectors are experts at inspecting new-build houses. This blog shares real examples to demonstrate the importance of getting your new build house or apartment snagged professionally

    Book Online
    TEL 0203 7933588

    Archives

    March 2021
    February 2021
    January 2021
    November 2020
    October 2020
    August 2020
    June 2020
    January 2020
    September 2019
    January 2019
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    September 2016
    July 2016
    June 2016
    May 2016


    "I always insist that there is specific provision for snagging," says Thomas Moran, partner at law firm Speechly Bircham. "Reputable developers do this anyway, but there are all sorts in the market, some big, some small, so you need a contractual promise than within, say, a year they will come back to remedy any minor defects in the finishing."
    read full article here

    contact homesnag

    If your question is about the price of a survey, see: About > Cost of Snagging Survey
Submit

TEL 0203 7933588
​

EMAIL info@homesnag.co.uk

Dalton House, 60 Windsor Avenue, London, SW19 2RR
Hill Quays, 14 Commercial Street, Manchester, M15 4PZ
Read our Privacy Policy
Job Opportunities
Terms & Conditions
  • Home
  • About
    • What is Snagging?
    • Meet the Team
    • Cost of Snagging Survey
    • Why Choose us?
    • Gallery
    • Snagging Forum
    • Areas Covered
    • FAQ
    • A Snaggers Blog
    • Contact us
  • Our Services
    • Snagging Survey
    • Re-inspection
    • Borescope Inspection
    • Room Measurements
    • Full Package
    • Heat Loss Survey
    • Example Snag Reports >
      • 1-2 Bedroom Apt
      • 1-2 Bedroom House
      • 3 Bedroom House
      • 4 Bedroom House
      • 5 Bedroom House
      • 6 Bedroom House
  • Reviews
  • Book Survey